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COVID-19 Update

During Lockdown and recent updates from governing bodies, we have been reviewing how we can offer the best possible service to our clients.  Our virtual physiotherapy sessions have proved extremely successful with patients often becoming pain free and getting back to doing what they want to do.  We are pleased to announce that from the 26 May we can offer face to face appointments for clients but this will only be offered after an initial video assessment has been undertaken and both parties are in agreement that virtual physiotherapy has been exhausted or is not suitable. 

Our Therapist will wear the required PPE including mask, goggles, gloves and apron during face to face appointments.  Please wear a face mask upon arrival and feel free to wear disposable gloves if you have them.  We can supply a mask if you do not have your own.  You will be required to sanitise your hands thoroughly upon arrival and on departure.  Only arrive for your appointment at the allocated time and not before.  You will also be asked to pay by bank transfer to reduce contact. 

We will not be dealing with confirmed Covid-19 cases and if you are experiencing any of the symptoms associated with Covid-19 then please do not attend a face to face appointment.  Covid-19 key symptoms include and are not limited to:

  • A high temperature (fever) 37.8 C or above 
  • A new continuous cough
  • Shortness of breath

If you are experiencing any Covid-19 symptoms, call 111 for advice.

By carrying out screening questions, non-contact temperature testing, using updated social distancing measures plus hygiene protocols, we aim to create a safe as possible environment for face to face treatment. 

Online Video Consultation
We will continue to offer virtual physiotherapy as a first point of call and for those clients who do not want to come to clinic.  For any questions about how we can help you, why not take us up on our Free 15 Minute Video or Telephone Consultation to see if it could be for you.  You can Book Online for either [book button] or call our Reception Service on 01179 570206.

James Tomkies MCSP Chartered Physiotherapist

Ruth Piggott Practice Administrator