COVID – 19

Physioelite Ltd is classed as an essential business so we are open as normal during this Third lockdown.

As a fully Registered and regulated medical provider we are exempt from closure under the Health Protection Regulations. We will remain open during this lockdown period and thereafter. The Government has made it clear that healthcare centres should remain open and that people can leave home for medical treatment.  At Physioelite we are committed to providing consistent, uninterrupted care to our patients, whilst taking the necessary precautions to keep everyone safe.

Safety First

The safety of our patients is always our primary concern at Physioelite. We have been and will continue to follow all the measures outlined by our governing bodies to continue to provide treatment to our clients by implementing updated social distancing measures and following strict hygiene protocols.  Our therapists wear full PPE throughout your appointment and will temperature check you on arrival.

Triage

For new patients to the practice, we will either carry out a Telephone Triage consultation prior to coming in for your initial face to face assessment or our therapist will perform the Triage screen upon your arrival which will consist of screening questions and a non-contact temperature test.

For ongoing treatments, a non-contact temperature test will be performed at each appointment and recorded in your patient file.

What do you need to do?

Whilst we all adjust to the ongoing changes, we aim to make your experience with Physioelite as normal as possible and this is what we need our patients to do:

• Come to your appointment with a clean and appropriate face covering
• Only arrive for your appointment at the allotted time, and not before
• Sanitise your hands upon entry and exiting the clinic
• Check In using the NHS Track and Trace App
• Pay by Bank Transfer to reduce contact
• Do not attend if you have any Covid-19 Symptoms or have been in contact with a recent confirmed Covid-19 case

Online Video Consultation

We will continue to offer Virtual Physiotherapy as a first point of call for those patients who are shielding or do not wish to come to clinic.  Virtual sessions have proven to be very beneficial for lots of patients.

For any questions about how we can help you, why not take us up on our Free 15 Minute Video or Telephone Consultation.

Stay safe and stay well,

James Tomkies, MCSP HCPC Registered Chartered Physiotherapist
Ruth Piggott, Practice Administrator